Frequently Asked Questions

Find answers to common questions about SourceDoc features, pricing, security, and more.

General

Features

Workflow & Integrations

Security & Compliance

Pricing & Billing

Account & Support

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Frequently Asked Questions

General

What exactly is SourceDoc?

Who is SourceDoc for?

What main problems does SourceDoc solve?

Is SourceDoc easy to set up and use?

Features

What types of documents can SourceDoc process?

How accurate is the data extraction?

Can I customize the data fields SourceDoc extracts?

What languages does SourceDoc support?

How does the Document Q&A feature work?

Can I ask questions across multiple documents?

Workflow & Integrations

How do I get documents into SourceDoc?

Where does the extracted data go?

Is the processing real-time?

What integrations do you offer?

Do you have an API?

Security & Compliance

Is my data secure with SourceDoc?

Are you SOC 2 / GDPR / HIPAA compliant?

Who can access my documents and data?

Where is my data stored?

Pricing & Billing

How does the pricing work?

Is there a free trial?

What counts as a "page"?

What happens if I exceed my monthly page limit?

Can I change my plan later?

Do you offer annual discounts or custom Enterprise plans?

How do I update my payment information?

Account & Support

How do I reset my password?

How can I add or manage users on my account?

How do I cancel my subscription?

How can I get technical support?

Still Have Questions?

Frequently Asked Questions

General

What exactly is SourceDoc?

Who is SourceDoc for?

What main problems does SourceDoc solve?

Is SourceDoc easy to set up and use?

Features

What types of documents can SourceDoc process?

How accurate is the data extraction?

Can I customize the data fields SourceDoc extracts?

What languages does SourceDoc support?

How does the Document Q&A feature work?

Can I ask questions across multiple documents?

Workflow & Integrations

How do I get documents into SourceDoc?

Where does the extracted data go?

Is the processing real-time?

What integrations do you offer?

Do you have an API?

Security & Compliance

Is my data secure with SourceDoc?

Are you SOC 2 / GDPR / HIPAA compliant?

Who can access my documents and data?

Where is my data stored?

Pricing & Billing

How does the pricing work?

Is there a free trial?

What counts as a "page"?

What happens if I exceed my monthly page limit?

Can I change my plan later?

Do you offer annual discounts or custom Enterprise plans?

How do I update my payment information?

Account & Support

How do I reset my password?

How can I add or manage users on my account?

How do I cancel my subscription?

How can I get technical support?

Still Have Questions?